Rocketbirdtravelonline.com

GENERAL TERMS AND CONDITIONS
The following terms and conditions apply to all users and their companies, refers to individuals who contracts for and on behalf of their companies and includes other staff from the same organization who may be given access to use the site.

Rights for Usage:
As a condition to use this website, you warrant that you will use this website in accordance with its Terms & Conditions. We retain the right, at our sole discretion, to deny access to anyone to this website and the services we offer, at any time and for any reasons, including but not limited to this set of Terms & Conditions.

Payment:
Full payment via credit card or online is always required at time of booking. All prices and availability of specified booked dates are guaranteed only after full payment is received by Rocket Bird Travel. When payment is overdue, Rocket Bird Travelreserves the right to automatically cancel the booking without prior notice

Rates
Rocket Bird Travel Online reserves the right to correct any unintended errors in pricing without any prior notice but for any existing bookings not yet paid, agents will be contacted and re-invoice accordingly.

Cancellation :
Each product has its own set of cancellation policies as implemented by its operator or provider. All users are advised to check the applicable policies as it can differ by products, dates and methods of payment. On payment of all bookings, it is deemed that the user has accepted the corresponding set of policies.

Refunds :
The right to refund can also be limited to changes in travel dates as allowed by respective operators and/or decline of service due to termination of operations or travel restrictions as imposed by the law or for certified medical reasons. No refunds will be issued or exchange made for any missed or unused package features, components or unused services for any other reasons. All complimentary has no cash value and valid as per our stock only.

Requests for refunds must be submitted in writing to our team no later than 03 working days after the departure dates with the necessary supporting documents. It is the responsibility of the traveler to comply with travel documentation requirements; no refunds will be made for improper or fraud travel documentation.

Right to Refusal and Termination of contract & service:
Rocket Bird Travel Online adopts a policy of refusal and/or termination, under appropriate circumstances at its sole discretion. Circumstances include conflict of interest, infringement of data rights, abuse of system data, products & services, features and functions and can include the legal policies of the countries concerned.

Users and their Companies Responsibilities:
All IDs and Passwords issued are confidential information and the account users and their companies must ensure due diligence so that such information are not mishandled or lost.

The foregoing terms and conditions are subject to change without notice.
Feel free to verify with our team if any unclear information before using this system.